This policy applies to you if you have registered to become or are already a member of Clarisa Ayllon.
1. The information Clarisa Ayllon collects about you.
The personal information Clarisa Ayllon collect may depend on the type of membership you register for with us. You may initially provide Clarisa Ayllon with or Clarisa Ayllon may obtain personal information about you including your:
Personal contact details: name, address, phone number, email address; date of birth; • gender; • details of next of kin, family members, and emergency contacts; • membership start and end date; • communication with Clarisa Ayllon; bookings, emails, letters, telephone conversations, and instructions to us; • any transactions and billing information via credit or debit cards or by direct debit and other payment methods, details of which you provide so Clarisa Ayllon can receive payments from you; • identity cards, user names, identification numbers, IP addresses other identification relating to Clarisa Ayllon and IT systems; • images in video or photographs; • records of your class types attended and any events presented by us; • information obtained through electronic means such as swipe card or similar pass cards; • your marketing preferences from surveys so Clarisa Ayllon knows when and how to contact you; • records and assessment of any grading or qualifications attained; • membership with other organisations or clubs.
2. Sensitive personal information
Clarisa Ayllon may also hold sensitive personal information in relation to your health and any notified medical condition to include medical records and health information. This information is held with your explicit consent.
3. How Clarisa Ayllon collect information from you
4. How is your information used?
Clarisa Ayllon may use your information to: • manage the type of membership contract you have with us using your contact details and dealing with payments and any enquiries; • process payments for renewals, auto renewals and the purchase of any classes, workshops, programmes or products provided by Clarisa Ayllon; • monitor attendance of classes and programmes purchased; • notify you of changes to our amenities and programmes; • provide you with information about your membership package and any programmes or classes that you have requested and which may be of interest; • send you other marketing information we think you might find useful or which you have requested from us, including our promotions, events, newsletters and membership guides.
Clarisa Ayllon only does this where Clarisa Ayllon has your explicit consent; • respond to your queries and any observations. Clarisa Ayllon retains your records for the duration of your membership and after your membership ends for such a time as is required to fulfill our statutory obligations.
Personal data is kept for a minimum of 20 years after which time it is destroyed. Clarisa Ayllon only retains records where they may be required for a relevant legal activity such as a claim or in relation to an investigation and then only for the statutory limitation period unless otherwise notified. In some cases this information is held for only 30 days while in others it may be 20 years.
Clarisa Ayllon would like to send you information from time to time about events, which may be of interest to you. Clarisa Ayllon only contacts you in accordance with the marketing preferences you have indicated to us. You have a right at any time to stop Clarisa Ayllon from contacting you for marketing purposes. You can let Clarisa Ayllon know you do not wish to be contacted or receive marketing messages by emailing: firstname.lastname@example.org.
- Please note if you withdraw your consent this does not affect any use of the data made prior to this date. Please also be aware the lack or withdrawal of consent may affect the services provided at the time of withdrawal. If you have any queries, please contact the staff at email@example.com.
6. Access and update of your data
Your personal data will be treated as strictly confidential. Clarisa Ayllon does not share or divulge your information to third parties for any marketing purposes unless you have requested us to do so. Clarisa Ayllon only shares personal information with Clarisa Ayllon teachers and employees to fulfil your membership agreement with us. Clarisa Ayllon may also be required by law or regulations to comply with any investigation and share information.
Only the personal information, which is required to deliver the service to you, is disclosed to a third party. When you are using Clarisa Ayllon online payment system, the payment is processed by a specialist in online security of credit and debits transactions who only receive the details necessary to process the transaction. No other personal data is available to the payment processor without consent. You have the right to request a copy of the information held by Clarisa Ayllon about you. You also have the right to request that personal information is amended or deleted if inaccurate.
It is important the details we hold are accurate and up to date and if any of your details change such as address, email, phone number, please contact: firstname.lastname@example.org
7. Links to other websites
9. How to contact Clarisa Ayllon
In the event of any query or complaint in connection with the information Clarisa Ayllon holds about you, please email email@example.com